Back Office Executive

Xcellence-IT is looking for right candidate to fill open position to work as Back Office executive at our Surat office on Urgent basis.
If you want to become part of our team, apply now.

 

Position: Back Office Executive

Experience: Fresher can also apply

Number of Positions: one

Place: Surat, India

Roles & Responsibilities:

 

Who are we looking for?
Candidates with excellent communication skills (English) and customer handling skills. Must have hands on experience in MS Office and well versed with generate/maintaining documents.

 

  • Handling entire Back office.
  • Make telephone calls to prospects.
  • Keep accurate and detailed records of calls made and results achieved.
  • Should be able to work with a Team.
  • Manage Records details.
  • Excellent communication skills and strong telephone manner.

 

Required Experience, Skills And Qualifications:

 

  • Process Skills: Use of PMS(Project Management System) / Ticketing tool,Knowledge base Active listening,probing skills and Email Etiquette.
  • Behavioural Skills: Effective Business Communication (Verbal/Written)Attitude to feedback/willing to learn Positive attitude to change Team Player.*Operating the computer, OS and Knowledge base navigation,MS Office,Data Entry
  • Language known: Hindi, English
    Good Personality & Good communication Skill is must.Candidate should ready for 1 years service bond.
  • Qualification:  Any Graduate
    Job Type: Full-time